Report Writing Training
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MODULE 1:  Introduction and Course Overview
MODULE 2:  What is a Report?
Learning outcomes:
To clearly define what a report is, and to list the key aspects that define a report
Topics covered:
  • 9 Key Aspects of a Report
  • The Definition of a Report
MODULE 3:  How to Structure a Report Professionally
Learning outcomes:
To outline the structure that a professional report should be built around, and the appropriate order of appearance
Topics covered:
  • Summary
  • Conclusion
  • Discussion
  • Results
  • Methodology
  • A Literature Review
  • The Introduction
  • A Table of Contents
  • An Abstract or Executive Summary
MODULE 4:  What Makes a Good Report
Learning outcomes:
To list the essential criteria that make up a good report, based on reader expectations
Topics covered:
  • On Time!
  • Sound Logic
  • Appropriateness
  • Criticality
  • Directness
  • Accuracy
  • Objectivity
MODULE 5:  5 Common Complaints about Reports
Learning outcomes:
To investigate the 5 most common causes of complaints about reports, and how to avoid making them
Topics covered:
  • Unnecessary Use of Jargon
  • Wrong Kind of Results
  • Inadequate Content
  • Poor Structure
  • Not answering the brief
MODULE 6:  A Checklist for Successful Reports
Learning outcomes:
To provide a checklist to use before submitting a report to ensure it is of a good quality
Topics covered:
  • Have you proof read the report before submitting?
  • Is the report jargon free?
  • Does all content relate to the stated objectives?
  • Are all graphs and tables explained properly?
  • Is everything correctly and clearly labelled?
  • Is the material presented in relevant and logical sections?
  • Does the report answer the needs of the reader?
  • Does the report answer the original brief?
MODULE 7:  How to Plan Your Report
Learning outcomes:
To provide a step by step guide to producing good quality reports that will be well received
Topics covered:
  • Submitting the report
  • Using the checklist to appraise and edit the report
  • Writing the report
  • Arriving at a conclusion, with a call to action
  • Analysing the data and information
  • Obtaining or producing the data
  • Creating the structure of the report
  • Visualising who the reader will be
  • Fully understanding the brief
MODULE 8:  Your Personal Action Plan

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BUSINESS WRITING

MODULE 1:  Introduction and Course Overview
MODULE 2:  Practical Language
Topics covered:
  • Word Usage
  • That and Which
MODULE 3:  Inclusive Language
Topics covered:
  • The Importance of Inclusive Language
MODULE 4:  Parallel Sentence Construction
Topics covered:
  • Parallel Sentence Construction
MODULE 5:  Punctuation
Topics covered:
  • The Comma
  • The Semi Colon
  • The Colon
  • The Apostrophe
MODULE 6:  Spelling and Proofreading
Topics covered:
  • Spelling
  • Proofreading
MODULE 7:  Writing Business Letters
Topics covered:
  • Steps to Writing Business Letters
  • Assess the Situation and Your Objective(s)
  • Decide What to Say
  • Put Your Thoughts in Sequence
  • Identify Your Subject
  • End By Pointing the Way Ahead
  • Parts of a Business Letter
  • Types of Letters
  • Dissecting Letters
MODULE 8:  Writing Reports
Topics covered:
  • Organisation
  • Chronological Sequence
  • Geographical or Spatial Arrangement
  • Topical or Functional Arrangement
MODULE 9:  Writing Memos
Topics covered:
  • Memo Structure
MODULE 10:  E-Mail Etiquette
Topics covered:
  • Do’s and Dont’s of Email
  • Managing Your Email Time
MODULE 11:  Writing Challenges
Topics covered:
  • Recap Questions for the Course
MODULE 12:  Your Personal Action Plan

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